[ WHITE-LABEL WORDPRESS SECURITY ]

WordPress security and support for agencies.

I work behind your brand to clean up hacked sites, harden client installs, and take on the WordPress work your team doesn’t have time for.

  • WordPress developer since 2014
  • White-label by default
Katie Felten

SERVICES

Four services, all available white-label.

[MALWARE]

Incident response and malware cleanup

Hacked, redirecting, flagged, or suspended. I contain it, clean it, find the entry point, and close it. You get a written report to forward to your client.

StartsSame business day
PricingFrom $450 per incident

Full details
  • File and database malware removal
  • Backdoor and rogue admin cleanup
  • Credential and salt rotation
  • Log review to find the entry point
  • Blocklist removal requests
  • A written incident report you can forward to your client
  • WooCommerce sites and backdoor reinfections from $750

Clean up a hacked site →

[AUDIT]

Full site audit

One prioritized report on security, performance, plugins, and site health for sites you’re taking on or that just feel off. Quick fixes applied, larger items scoped.

DeliverablePrioritized report
Pricing$350 per site, $200 each for 5+

Full details
  • Security: vulnerable plugins and themes, user and role review, file permissions, wp-config review, and login hardening
  • Performance: Core Web Vitals, page weight, caching setup, slow queries, autoloaded options, and cron load
  • Plugins and themes: outdated, abandoned, or duplicate plugins, conflicts, and anything that’s safe to remove
  • Site health: PHP and WordPress versions, backups and restore testing, database bloat, error logs, and hosting fit

Book an audit →

[MAINTENANCE]

White-label care plans

Monthly maintenance you resell under your own brand. Your client never sees my name. New sites start with a full audit so the baseline is known.

Includes1 support hour per month
PricingFrom $79/mo per site, $59 at 10+

Full details
  • Updates tested on staging first
  • Uptime and malware monitoring
  • Off-site backups with restore tests
  • A monthly report with your branding or none
  • 1 support hour each month, extra hours at $110/hr

See care plans →

[DEVELOPMENT]

Overflow development

Extra hands when your team is at capacity or a problem needs specialist depth. Staging-first with handoff notes for the next developer.

WorkflowStaging-first, handoff documentation
Pricing$110/hr or fixed-scope

Full details
  • Bug fixes and plugin conflicts
  • WooCommerce logic
  • REST API and custom integrations
  • Performance and database tuning
  • Same-day rush work at 1.5x the hourly rate

Send overflow work →

Final price confirmed in writing before work starts.

HOW IT WORKS

From first message to resolved problem.

01

Tell me what’s happening

Describe what you’re seeing. No need to diagnose it first.

02

Scope within one business day

What’s involved, how long it takes, and what it costs.

03

Work gets done

On staging or live depending on risk, with updates you don’t have to chase.

04

Documented handoff

A summary of what changed and why, written for the next person.

RECOMMENDATIONS

What people I’ve worked with say.

Katie is a talented and proficient website developer with a keen eye for UI/UX design. She is passionate about website performance and functionality and built several great sites during her time with us at Atiba. I’m confident she will continue to be a valuable website developer for her future team and clients.

Rachael Ghobrial
Chief Delivery Officer, Atiba

I had the pleasure of working with Katie as her PM at Atiba. We collaborated on several projects and teams. Katie’s ability to work efficiently, accurately, and juggle multiple projects made a huge difference in the productivity level of our team. She was always very insightful and a joy to have in meetings. Katie would be an asset to any team.

Courtney Swanteson
Technical Project Manager, Atiba

Katie was instrumental in the development of the Key Conservation app. She took on the management of two very large development teams with different styles who were working with a complex codebase with many moving parts. Despite all of these challenges, Katie went above and beyond to make sure everything went smoothly.

Megan Cromp
Director, Key Conservation

FAQ

Common questions.

Don’t see yours? Ask directly →

Do you work with agencies or just direct clients?

Agencies are the focus, and everything is white-label by default. I also take direct work from business owners, usually incident cleanup or a full site audit.

How fast can you start?

Hacked sites get a same business day start. Audits and overflow work are usually scheduled within a few business days, and you get a timeline before anything starts.

What do care plans include?

Updates tested on staging before they go live, uptime and malware monitoring, off-site backups with restore tests, and a monthly report under your brand or unbranded. Each plan includes 1 support hour per month, and new sites start with a full site audit.

I don’t know much about WordPress. Is that a problem?

Not at all. A large part of the work here is translating technical situations into plain language so you can make informed decisions. You don’t need to know WordPress terminology to explain what’s wrong or what you want.

How do I know if my problem is something you handle?

If it involves WordPress security, performance, plugins, or hosting, it probably fits. If you’re not sure what a site needs, a full site audit is the best place to start. Or send a description and I’ll tell you whether I’m the right fit.

What about pricing?

Incident cleanup starts at $450, or $750 for WooCommerce sites and reinfections with backdoors. Full site audits are $350 per site, or $200 per site when you book 5 or more. Care plans start at $79 per month per site, or $59 per site at 10 or more, with 1 support hour included each month. Overflow work is $110 per hour or a fixed-scope quote, with same-day rush work at 1.5x. You get the price in writing before work starts.

[ CONTACT ]

Get in touch.

Clear brief or not sure yet, the first message is the right place to start. You’ll hear back within one business day.

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